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OUR PROCESS

It all starts with planning. The better the plan, the faster the recovery.

The Customer Journey

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MVB Definition

Vault Sentinel work with our delivery partners to define the organisations' Minimum Viable Business and map it in Vault Sentinel.

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Design

This phase defines how the interface between the customer and vaults are designed. Vault Sentinel is totally isolated from customers' production.

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Operational Model

The solution needs to be evergreen with the objects, mapping and runbooks kept up to date.

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Implementation

The build of the customer Vault Sentinel environment and the implementation of on premise and cloud components

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Transition

Vault Sentinel and our partners will work with our customers to transition to operational status

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Managed Service

Instead the customer, having to create a team to operate Vault Sentinel, this can be provided as a managed services from our operations centre.

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Support

Business hours, support and updates are all included in the subscription.

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Rehearsals

It is imperative that recoveries are rehearsed. Vault Sentinel will work alongside the customer to rehearse the recovery or provide this as a managed rehearsal.

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Red Team Blue Team

Keeping the environment up to date is key and we highly recommend red team blue team events with Vault Sentinel on the blue team.

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Rapid Response

Should the customer suffer a cyber attack and decide to recover from the vault, Vault Sentinel can be right by your side, assisting in the recovery.

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